2012, one extraordinary year.

Privacy Policy

The Greater London Authority and Visit London ("we") are committed to protecting the privacy of those using our Site and the confidentiality of the personal information with which our users provide us on the Site. This privacy policy explains the steps we take to ensure information about you is kept secure and confidential.

Please read this privacy policy carefully, as once you use our website or our services you will be deemed to have read and accepted this privacy policy. You must not use our website or our services if you do not accept this privacy policy.

Data Protection Act 1998

Visit London Limited is the data controller of your data. We are registered under the Data Protection Act 1998, registration number Z9917922, and comply with the Act in all our dealings with your personal data.

Information you submit, including your personal information, will be held and used in accordance with the Data Protection Act 1998. We will not disclose such information to any unauthorised person or body but where appropriate will use such information in carrying out its various functions and services, including making such information available to authorised organisations.

Authorised organisations include but are not limited to: the Home Office, the Metropolitan Police Service, Transport for London, Network Rail, the NHS, the Ambulance Service, the London Fire and Emergency Planning Authority (LFEPA), the Greater London Authority, the London Development Agency (LDA), and operational representatives from the London boroughs.

The GLA reserves the right to vary and/or add to this list of organisations as it deems appropriate for the purposes of planning and licensing events. We may also use your data in connection with the prevention or detection of fraud or other crime.

Links to third party sites appear on the Site. Those third party sites are not our responsibility. You should read and satisfy yourself with those third parties' privacy policies before using such linked sites.

Information on data protection is contained on the Information Commissioner's own web site at http://www.dataprotection.gov.uk

The Information We Collect

We will only collect personal information about you and given by you when you register with us, or with a marketing partner and specifically request them to pass your details to us for registration purposes. We will always let you have a copy of all personal information we have about you should you request it. Contact dataprotection@visitlondon.com to do this.

You are able to update and amend your information at any time by visiting www.theculturediary.com.
You can also unsubscribe from www.theculturediary.com by sending an email with 'unsubscribe' in the subject line to theculturediary@london.gov.uk

Purposes for which we use information about our users

We collect information about our users for a variety of purposes. These include:

  • where you supply information to us in order that we deliver a required service e.g. newsletters relevant to you and your interests, information will be processed by us to supply the information and material which we promise. Your information is held at Visit London in the UK, and maintained by Visit London and yourself via www.theculturediary.com
  • so we can communicate with you in response to a specific action performed by you on this site
  • so we can send you news items which are relevant to your interests
  • to help us improve and personalise our services

Passing on Information About you

We will not pass on any information provided by you to any third parties unless you specifically consent. We may however disclose aggregate - but not individual - statistics to potential partners and advertisers, such as the number of users we have, their location, etc. If you give your consent, third parties may then occasionally send communications to you to provide information, offers and services that may be of interest to you.

Security

Keeping information about you secure is very important to us. However, no data transmission over the internet can be guaranteed to be totally secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Visit London and the GLA will take precautions to protect against the loss, misuse and alteration of your user data under our control. Only authorised employees and subcontractors will be given access to the information you provide us. Our systems are designed to ensure that your data can only be viewed online if your email and password are correctly input. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take many precautions aimed at preventing such occurrences.

You are ultimately responsible for the security of your email and password. Please take care when using and storing them. We recommend that you do not divulge your password to anyone. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information, especially if you share a computer with someone else or are using a computer in a public place like a library or internet cafe.

Cookies

www.theculturediary.com makes use of cookies to personalise content and provide statistics that allow us to understand how users use the website, helping us to improve its structure and content. Although some website operators use cookies to generate consumer profiling information to be sold or transferred to third parties, it is the policy of this site never to share information collected using cookies with third parties.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our sites if cookies are disabled. To find out how to disable / enable cookies or for more general information about cookies got to http://www.allaboutcookies.org.

Further Information

Information on data protection is contained on the Information Commissioner's own web site at http://www.dataprotection.gov.uk.

Mayor of London
London & Partners
London Councils
London Cultural Strategy Group
Department of Culture, Media and Sport